Support Tools
Something misbehaving? Take a breath. These tools fix the most common hiccups, and they only touch Dabble on this device.
Your writing is safe. Your projects live on Dabble's servers, and nothing on this page can touch them.
Backups and resync work on one account at a time.
Save a copy first
Working with our support team, or just want a safety net before you try a fix? Grab a copy of everything Dabble has stored on this device.
Send your data to support
Uploads a copy securely to the Dabble team.
Download a backup
Saves the same copy as a file on this computer instead—a backup you keep.
App won't load? Acting glitchy?
These refresh Dabble on this device and usually do the trick.
Clear the cache
Removes the downloaded copy of the app so a fresh one loads. Your writing stays put.
Resync your database
Replaces this device's local copy of your writing with a clean one from the cloud. Anything not yet synced is lost, so download a backup first if you're unsure.
Locked out or stuck in a loop?
An old or malformed cookie is usually the culprit.
Clear cookies
Signs this device out and removes any bad sign-in cookies so you can start fresh.
Still stuck?
If the tools above can't find your account or didn't break the loop, clear the slate and start over.
Clear all site data
Signs out every Dabble account on this device and deletes all local data, caches, and cookies. Your projects download again when you sign back in.